Adding a verified bank account or wallet

A payout destination identifies the bank account or wallet that should receive the transfer. It must meet the verification, ownership and route requirements for your account.

Provide accurate details

For a bank account, follow the fields required for the selected currency and country. For a wallet, check the network, asset, address and any memo or tag.

Use the secure destination form in your workspace when available. Do not send complete banking records or identity documents in an initial support email.

Wait for approval

Saving a destination does not automatically make it eligible for payouts. Verification or administrator review may be needed before you can select it.

If a destination is awaiting review, check for requested information. Creating repeated copies of the same destination will not speed up its approval.

Changes may need another review

If the owner, bank details, currency, wallet address or network changes, the updated destination may require fresh checks. An approval for one set of details does not transfer to a different recipient.

Disable an outdated destination using the available workspace controls, or contact support. Always review the destination again when confirming a payout, even if you have used it before.